We listened to feedback and recently changed our third-party billing company.  We utilize Health Prime, a leading provider of business services and support to independent pathology practices and clinical laboratories. You may receive billing information and payment options via text message.

The billing statement you received represents the pathology fee for professional services associated with the evaluation of a specimen, tissue, blood or bodily fluids taken and submitted to the laboratory by your referring doctor.  

For questions regarding a bill for service please contact HealthPrime at​ (423) 228-8093.

Payment for services provided after December 1, 2023  can be made at https://www.personapay.com/ahwpap  

Payment for services provided prior to December 1, 2023  can be made at


​1725 W. Market Street

Johnson City, TN  37604

​(423) 431-1310